Six months after buying Drata, Vanta, Secureframe, or any other compliance automation platform, a company realizes the dashboard is half-populated, three control owners haven't logged in since onboarding, and the quarterly access review is overdue because nobody defined who runs it. The platform is working exactly as designed. The problem is that nobody designed the program it was supposed to run.
This is the most common failure mode in SOC 2 automation. Not a Vanta problem or a Drata problem. A program problem. These platforms do what they're built to do: connect to cloud APIs, pull configuration data, flag misconfigurations. But roughly 40-60% of SOC 2 controls require human processes, ownership, and operational cadence that no compliance automation platform handles. When that gap isn't planned for, the platform becomes an expensive dashboard that generates alerts nobody acts on.
Start With Requirements, Not Platforms
The first mistake most teams make is evaluating platforms before understanding what they're trying to automate. Integration counts and G2 reviews are meaningless without answers to three questions:
What systems are in your SOC 2 scope?
Inventory everything: cloud providers, identity providers, version control, HRIS, endpoint management, ticketing, monitoring, data stores. For each system, determine whether any platform has a native integration. The systems without native integrations are where platform choice starts to matter, because you'll be relying on the API or manual evidence upload.
What evidence do you need, and where does it come from?
SOC 2 evidence falls into two categories: evidence that flows from systems (cloud configurations, access logs, vulnerability scan results) and evidence that comes from people and processes (management review minutes, BCDR test results, policy acknowledgments, background check confirmations). The first category automates well. The second doesn't. Understanding the ratio for your specific environment tells you how much automation will actually cover.
What are you actually trying to automate?
Not "compliance." Be specific. Are you trying to automate evidence collection for cloud infrastructure controls? Personnel onboarding and offboarding tracking? Vendor risk questionnaire distribution? Vulnerability scan ingestion? Each of these has different platform requirements and different levels of automation maturity across the market.
Companies that skip this step end up choosing a platform based on the demo experience, then discovering three months in that the critical integration they need doesn't exist or the workflow they assumed was automated actually requires manual steps.
The Tool Is Not the Program
This is the single most important thing to understand about SOC 2 automation, and the place where expectations diverge from reality.
Vanta, Drata, Secureframe, Scrut, Sprinto, and the other compliance automation platforms all work the same way at the core: they connect to your cloud provider and identity provider, pull IAM configurations, check whether encryption is enabled, verify that MFA is enforced, and monitor for configuration drift. For a standard cloud-native stack, this covers a meaningful percentage of your Trust Services Criteria controls automatically. That's valuable. It eliminates the screenshot-and-spreadsheet approach that used to consume hundreds of engineering hours per audit cycle.
But here's what the platform doesn't do:
- It doesn't define your security policies or verify they match how your team actually operates
- It doesn't run your quarterly access reviews or document the results
- It doesn't conduct your annual BCDR tabletop exercise or capture the evidence
- It doesn't assign control owners and make sure they understand their responsibilities
- It doesn't ensure terminated employees have access revoked within your defined SLA
- It doesn't write your system description for the auditor
- It doesn't design your evidence capture process for controls that can't be monitored via API
These are program activities. They require someone to design the process, assign ownership, define cadence, and follow through. When companies buy a platform expecting it to solve SOC 2, they're conflating the tool with the program. The tool is essential, but it's one component of a triad: people, process, and technology.
The companies that get this right build the program first, then configure the platform to serve it. The ones that struggle buy the platform first and try to reverse-engineer a program from whatever the dashboard shows.
What Automates Well (and What Doesn't)
Understanding this boundary upfront prevents the disappointment that hits at the six-month mark.
- Cloud infrastructure configuration monitoring (encryption, network rules, logging)
- Identity provider integration (user provisioning, MFA enforcement, access status)
- Version control monitoring (branch protection, code review enforcement)
- Endpoint management status (device encryption, OS updates, agent deployment)
- Vulnerability scan ingestion (from integrated scanners like Tenable, Qualys, Snyk, Wiz)
- Policy distribution and acknowledgment tracking
- Management and board oversight reviews
- Risk assessments (the platform tracks them, but someone has to conduct them)
- BCDR testing and documentation
- Background check evidence collection
- Security awareness training verification (for non-integrated training providers)
- Vendor security review execution
- Incident response plan testing
- Access review execution and documentation
- Change management approval workflows (beyond what's captured in version control)
The ratio matters. For a company running entirely on AWS with Okta, GitHub, and Jamf, the automated portion might reach 55-60%. For a company with on-premises infrastructure, a self-hosted identity provider, and custom internal tools, the automated portion drops to 20-30%. Knowing where you fall on this spectrum determines how much operational program design you need alongside the platform.
Even with every integration connected, a significant chunk of evidence is still manual.
The platform needs to be configured with manual evidence tasks for every control that doesn't have an automated test: upload the BCDR tabletop results here, attach the quarterly access review output here, submit the vendor security assessment here. Someone has to set up those tasks, assign owners, define due dates, and follow up when they're overdue. This is platform configuration work that doesn't happen by itself.
Even where integrations exist, built-in tests often don't match your policies.
Example: your policy says 90-day log retention, but the built-in test only checks whether retention is enabled, not the duration. It passes when it shouldn't. You need a custom test. Multiply that across dozens of controls and "out of the box" becomes "out of the box with significant tuning."
The manual portion is where audits fail. Platform-monitored controls rarely produce findings, because the monitoring catches drift before the auditor sees it. The findings come from the manual side: the access review that was supposed to happen quarterly but didn't, the BCDR test that was conducted but not documented, the vendor risk assessment that expired without renewal. The program has to govern these explicitly, with owners, schedules, and evidence capture designed into the workflow.
Choosing a Platform: Requirements First, Then Compare
Once you understand your scope, your evidence requirements, and the automation/manual split, you're in a position to evaluate platforms. Not before.
The SOC 2 compliance automation market includes Vanta, Drata, Secureframe, Scrut, Sprinto, and others. Each takes a slightly different approach to integrations, API design, pricing, and workflow. Those differences matter during evaluation, but they matter less than whether the platform fits your specific stack and use cases.
A few principles that hold regardless of whether you're evaluating Drata, Vanta, Secureframe, or any other platform:
Match integrations to your actual systems, not integration counts. A platform advertising 400 integrations is irrelevant if the five that matter aren't covered. The integrations with the highest impact on automation coverage, in order:
| Integration Category | Examples | Why It Matters |
| Business suite | Google Workspace, Microsoft 365 | Syncs employee identities and becomes the foundation for a dozen controls around access, authentication, and account lifecycle. Highest-leverage integration. |
| SSO / Identity provider | Okta, Microsoft Entra ID, Google Cloud Identity, Duo | Employee sync, access provisioning, MFA enforcement, timely access removal on termination. Without it, offboarding evidence becomes entirely manual. |
| Endpoint security | Jamf, Kandji, Intune, CrowdStrike | Reports whether each employee's laptop meets compliance requirements: disk encryption, OS updates, screen lock, antivirus. |
| Cloud provider | AWS, GCP, Azure, Supabase, Heroku, Vercel, Render | Monitors infrastructure configurations, encryption, network rules, logging, availability. Bulk of technical evidence for non-on-prem companies. |
| HRIS | BambooHR, Gusto, Rippling | Automates onboarding/offboarding tracking and connects employee status changes to access lifecycle controls. |
If the platform covers these five categories for your specific tools, you're in good shape. Everything else (version control, ticketing, vulnerability scanners, training providers) adds value but these are the ones that determine whether automation actually reduces your workload.
Evaluate the API if you have non-standard tooling. If your stack includes on-premises systems, custom internal tools, or anything the platform doesn't natively connect to, the API is how you bridge the gap. Both Vanta and Drata have full REST APIs with custom evidence push capabilities, but the implementation approach differs. Test a real integration during your evaluation, not a hypothetical one.
Consider multi-framework support if ISO 27001 is on the horizon. Most companies that start with SOC 2 eventually need ISO 27001 or additional frameworks. Platforms that map controls across frameworks let you extend your existing program rather than rebuilding.
Don't over-index on platform choice. We partner with Vanta, Drata, Secureframe, and others, and have seen clean audits on all of them. The differentiator between companies that pass cleanly and companies that scramble isn't the platform. It's the program design, the implementation quality, and whether someone is operating the system after the initial setup. A well-designed program on any major SOC 2 automation platform produces better outcomes than a poorly designed program on the "best" one.
Platform Evaluation Guides
Compliance as Code: Real, But Not Where Most Companies Should Start
Compliance as Code (CaC) is the practice of embedding compliance checks directly into CI/CD pipelines and infrastructure-as-code definitions. Instead of detecting a misconfiguration after deployment and flagging it in a dashboard, CaC prevents the misconfiguration from being deployed in the first place. Policy checks run as part of the build pipeline, and non-compliant infrastructure gets rejected before it reaches production.
This is genuinely powerful for teams with mature DevOps practices. Tools like AWS Config conformance packs, Open Policy Agent with Rego, Azure Policy initiatives, and Terraform validation can enforce guardrails across cloud environments automatically.
But CaC is a second-order optimization. It works when:
- The security program already exists (policies defined, controls mapped, ownership assigned)
- The team has the engineering capacity to write and maintain policy-as-code rules
- The infrastructure is defined as code (IaC) in the first place
- There's a working CI/CD pipeline to embed the checks into
Starting with CaC before building the program is like writing unit tests before designing the application. The tests need something to test against. Without defined policies and control objectives, there's nothing to encode.
For most companies pursuing their first SOC 2, the sequence is: design the program, implement the platform, close gaps, pass the audit. CaC becomes relevant after the first audit cycle, when the team has operational experience with the controls and can identify which ones benefit from preventative enforcement in the pipeline.
Program Design Is the Multiplier
Platform choice gets debated endlessly. Program design barely gets discussed. But program design is what determines whether you pass your audit cleanly, whether your team can maintain compliance without heroics, and whether the platform investment actually pays off.
A well-designed security program covers roughly 15 domains (vulnerability management, access management, network security, backup and DR, incident response, and so on). For each domain, someone needs to define: what systems are covered, what tools are in use, what evidence gets captured and how, who owns it, and what the operating cadence is. This is the operational playbook that the GRC platform can't generate for you.
When this playbook exists, the platform becomes a powerful accelerator. Controls that can be automated flow through integrations. Controls that require manual processes have defined owners and schedules. Evidence capture is designed into the workflow, not retrofitted before the audit. The auditor sees a coherent program, not a collection of dashboard screenshots and hastily uploaded PDFs.
When the playbook doesn't exist, the platform becomes a monitoring tool with no one monitoring the monitors. Alerts fire. Nobody acts on them. Evidence gaps accumulate. The audit becomes a scramble.
The best platform in the world can't pass an audit for you. The program can.
Need the program, not just the platform?
We build and run effective security programs on Vanta, Drata, Secureframe, and others. The platform is one piece. We design the rest.
Request Your Free Assessment →Frequently Asked Questions
How does Drata automate SOC 2 compliance?
Drata, like other SOC 2 automation platforms, connects to your cloud provider, identity provider, version control, and endpoint management tools through native integrations. It continuously monitors configurations, pulls evidence automatically, and flags control failures. Where Drata differs is in its Custom Connections feature for pushing evidence from non-integrated tools, and its Custom Workflows for event-driven automation. That said, Drata automates the technical evidence layer (roughly 40-60% of controls). The remaining controls, such as management reviews, BCDR testing, and access review execution, require a designed program with ownership and cadence.
How does Vanta automate SOC 2 compliance?
Vanta works similarly to other platforms at the core: it integrates with your tech stack via APIs, continuously monitors configurations, and collects evidence mapped to SOC 2 controls. Vanta's differentiators include its Build Integrations API for syncing custom data types with user-defined schemas, a comprehensive Trust Center management API, and questionnaire automation. Like any platform, Vanta handles the automated evidence collection layer but does not design your security program, assign control owners, or run the human-centric processes that make up a significant portion of SOC 2 controls.
What percentage of SOC 2 can Vanta or Drata automate?
For a standard cloud-native stack (AWS or GCP + Okta + GitHub + Jamf), platforms like Vanta, Drata, and Secureframe typically automate 40-60% of evidence collection through native integrations. The remainder covers human-centric controls: management reviews, BCDR testing, risk assessments, vendor evaluations, access review execution, and HR processes. These require structured manual workflows with defined ownership and cadence. Companies with on-premises infrastructure see lower automation coverage (20-30%).
Should I choose Drata or Vanta for SOC 2 automation?
The platform choice matters less than most teams expect. Both Drata and Vanta (along with Secureframe, Scrut, and others) cover the core automation needs: continuous monitoring, evidence collection, policy management, and audit preparation. The decision should be based on your specific requirements: which platform has native integrations for your actual tech stack, whether the API covers your custom evidence needs, pricing, and which platform your compliance partner has the deepest implementation experience with. We partner with both and have seen clean audits on all major platforms.
What does a SOC 2 compliance automation platform not do?
No platform, whether it's Drata, Vanta, Secureframe, or any other, automates the full SOC 2 scope. Platforms don't define your security policies or verify they match reality. They don't run quarterly access reviews, conduct BCDR tabletop exercises, assign control owners, design evidence capture workflows, or write your system description for the auditor. These are program design activities that require someone to build the operational framework the platform runs inside of.
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